Question 1

How does Parts4Drive guarantee vehicle part fitment?

Accepted Answer

Parts4Drive matches your vehicle Make, Model, Year, Trim, and Engine. Every product listed in the catalog is indexed with OEM part numbers and cross-referenced with vehicle specifications, ensuring 100% compatibility before purchase.

Question 2

How does the WhatsApp merchant handoff work?

Accepted Answer

When a buyer selects a compatible part, tapping Contact Merchant generates a pre-populated WhatsApp message containing the exact product SKU, price, merchant store location, and the buyer's vehicle specifications for immediate stock reservation and express courier delivery.

Question 3

Are parts on Parts4Drive genuine OEM or aftermarket?

Accepted Answer

The marketplace features certified genuine OEM components alongside verified Tier-1 aftermarket brands (such as Denso, Bosch, Brembo, KYB, NGK, and AISIN). Every product card clearly specifies its condition, brand origin, and warranty coverage.

Question 4

How fast is dispatch across West Africa?

Accepted Answer

Parts from our Lagos Central Hub (Ladipo/Trade Fair) and Accra Hub (Abossey Okai) are dispatched same-day for intra-city orders, and within 24 to 48 hours for interstate or nationwide delivery.

Mercedes-Benz Spare Parts & Components in South Africa

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